DELIVERY & RETURNS
Standard delivery to UK mainland is £3.95 or free for orders over £60. Please allow 3-5 working days for delivery. First Class delivery is £5.95 for delivery within 1-2 working days. All deliveries will need to be signed for.
We do ship internationally. The cost of this is £10.00. All orders will be tracked and signed for. Tracking numbers will be sent via email once orders have been dispatched. Please allow 5-7 working days for delivery.
Returns & Exchanges
We are happy to accept returns within 14 days of receipt. Goods returned must be undamaged & in their original and undamaged packaging, unworn and complete with all tags and labels attached. Free from makeup, odour, & perfume. If goods are received back in an unsatisfactory condition we have the right to refuse your refund. Unfortunately we can’t offer you a refund or exchange after 14 days. Gift cards are non-refundable. To complete your return, we require a receipt or proof of purchase.
- Please send us an email to firstname.lastname@example.org stating the reason for return and if you would like a refund or exchange.
- Please send your item, along with proof of purchase to: Mothers Love Fashion, 143 Suttons Avenue, Hornchurch, Essex, RM12 4LZ.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.